Masterji Garment Delivery Policy & Timelines

Masterji provides convenient, punctual doorstep delivery for all tailored garments across Bangalore, Delhi NCR, Mumbai, Pune, Thane, Raipur, and Indore. This document outlines our standard turnarounds, transit safety standards, packaging procedures, and delivery confirmation protocols.

1. Standard Delivery Turnaround Times

Garment Category Standard Delivery Timeline Express Rush Option
Clothing Alterations & Fit Resizing 2 – 3 Working Days 24-Hour Express Available
Simple Saree Blouses & Kurtis 3 – 5 Working Days 48-Hour Rush Available
Designer / Padded Blouses & Salwar Suits 4 – 6 Working Days Available upon request
Bridal Lehengas & Occasion Gowns 5 – 7 Working Days Subject to embroidery work

2. Fabric Transit & Protective Packaging Standards

From the moment our master tailor collects your fabric, it is placed in an individual barcoded garment protective bag. Your fabric is inspected for pre-existing flaws, carefully ironed, cut according to digital measurement records, and delivered back on hangers in high-grade moisture-proof garment covers.

Every garment undergoes a 3-tier quality inspection before dispatch: stitch tension check, measurement tape verification against your digital slip, and steam pressing.

3. Handover and Doorstep Trial

Deliveries are scheduled in advance via WhatsApp or phone call. If you are unavailable during your scheduled delivery slot, our dispatch team will coordinate a convenient alternate delivery time at zero penalty fee.

Our delivery partner will wait while you inspect the garment. You are encouraged to try it on immediately to verify the fit, ensuring total satisfaction before completing the balance payment.

4. Express Rush Delivery Services

Need an emergency blouse stitched for an upcoming family wedding or sudden event? Masterji provides an optional Express Rush Service with delivery in 24 to 48 hours for select categories. A nominal rush surcharge applies depending on category complexity.

Frequently Asked Questions on Delivery

Can the delivery address be different from the pickup address?

Yes. You can specify a different delivery address within the same metropolitan city at no additional charge when our tailor visits your home.

How do I track my order delivery progress?

You can check the live status of your order at any time by messaging our automated WhatsApp concierge (+91 78922 40243) with your order ID.